Jason Stamper's Blog

Totally agree that the Fail Whale of Twitter and its Facebook equivalent are indeed irritants. I think their frequency has greater significance.

These two sites are essentially Microblogging-As-A-Service and Nosiness/Family Reunion/Flirting-As-A-Service. Both are very nice-to-have innovations in this Web 2.0 world.

Imagine though, these poor service levels applied to enterprise Cloud Computing?

Not sure too many folks will enjoy a picture of a floating sea mammal when they are at the hole-in-the-wall.

Maybe if we paid for them the service-levels would miraculously improve?

Until social networking sites can be proven as reliable tools for internal and external communication, organizations will remain reluctant to embrace them. Downtime and poor online service is simply not acceptable and has the potential to seriously damage relationships between an organization and its stakeholders. Social networking sites should address these concerns as a top priority, particularly as this activity represents a whole new and complimentary way to interact with your target audience. There is no excuse when software solutions are readily available and can be deployed in a matter of minutes on existing hardware. These solutions can manage peaks of traffic without the need for expensive hardware. Hardware solutions will typically require larger initial Capex outlay and can present issues in the future when looking to scale up your solution in an affordable, rapid and flexible manner.

Nick Bond, Zeus Technology