Jason Stamper's Blog

SaaS alive and well?
November 20, 2008

Business process management maven Cordys has obviously not been listening to Lawson’s CEO, who has said that the Software as a Service (SaaS) market is doomed inside of two years.

Cordys has just announced that it has entered an SaaS OEM agreement with Active Operations Management International (AOMi).

The companies pointed out that the SaaS market is forecast to grow to $19.3bn by 2011 according to research firm Gartner.

AOMi does clerical operations management through a mixture of training, consultancy and a web-based operations planning and control application called Workware.

Under the terms of the agreement, Cordys’ Business Operations Platform will be implemented at the communications layer within Workware to enable integration of AOMi’s SaaS offering with client processing systems.

“[Cordys] in combination with AOMi’s methodology expertise delivers a fully integrated solution,” said Cordys chief strategy officer Jon Pyke, “that helps customers looking for resolution of issues such as capacity planning and performance reporting, based on a Software as a Service business model.”

But AOMi MD Richard Jeffery noted that, “It is only through successfully bringing people, processes and technology together, that real business benefits are realised. Technology is only one critical element, addressing the cultural issues within an organisation is just as important to the success of the project. In reality this involves a mix of training, consultancy and the introduction of Workware.”

AOMi says its Active Operations Management (AOM) methodology, training services and support tools is used to support the management of over 25,000 staff, and is growing at over 10,000 a year.

Visit activeops.com or cordys.com for more info.

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